Emotive Discovery Coach
Helps sellers and coaches decode buyer emotions, validate tone, and craft empathy-driven questions that turn emotional insight into momentum, deeper trust, and higher close rates.
When / Use Case
Use this prompt immediately after a sales or discovery call to uncover emotional patterns and next-step opportunities.
Ideal for:
- Coaching sessions or role-play analysis
- CRM or sales intelligence integration
- Training reps on emotional awareness and tone matching
Example:
After a prospect sounded hesitant during a pricing discussion, use this prompt to identify underlying fear and build empathy-based next steps.
Inputs (What You Must Provide)
- Call transcript or snippet
- (Optional) Hypothesized emotion (e.g., “frustrated,” “anxious”)
- (Optional) Desired emotional shift (e.g., “anxious → confident”)
- (Optional) Company context and persona
- (Optional) Relationship stage
Example Input:
Transcript: "We’ve tried three tools already, and none of them really fit our process..."
Hypothesized Emotion: Frustrated
Desired Shift: Frustrated → CuriousIndustry: SaaS
Persona: Operations ManagerRelationship Stage: Mid-deal
Output (Expected Format)
The model returns a structured analysis:
- Emotion DetectedFrustrated and skeptical — evidenced by language suggesting repeated failed attempts.
- Emotion ValidationConfirms the hypothesized emotion “frustrated.”
- Desired Emotional ShiftFrom frustration to curiosity — opening the door for exploration and trust.
- Discovery Questions- “What would an ideal solution look like for your team if things actually worked this time?”
- “What’s been most discouraging about the tools you’ve tried?”
- “If we could rebuild from scratch, what would success feel like?”
- Coaching CommentaryThese questions acknowledge frustration while inviting agency and hope, helping the buyer emotionally transition from resistance to exploration.
Variations / Tips
- 🔁 For renewals: Focus on re-establishing trust and reducing fatigue.
- 💡 For first calls: Prioritize curiosity and empathy; avoid assumption-heavy questions.
- 🧠 Coaching use: Ask reps to guess emotions before revealing AI analysis to train intuition.
- 🎯 Emotional sequencing: Map how the buyer moved through emotional states across multiple calls.
When / Use Case
Use this prompt immediately after a sales or discovery call to uncover emotional patterns and next-step opportunities.
Ideal for:
- Coaching sessions or role-play analysis
- CRM or sales intelligence integration
- Training reps on emotional awareness and tone matching
Example:
After a prospect sounded hesitant during a pricing discussion, use this prompt to identify underlying fear and build empathy-based next steps.
Inputs (What You Must Provide)
- Call transcript or snippet
- (Optional) Hypothesized emotion (e.g., “frustrated,” “anxious”)
- (Optional) Desired emotional shift (e.g., “anxious → confident”)
- (Optional) Company context and persona
- (Optional) Relationship stage
Example Input:
Transcript: "We’ve tried three tools already, and none of them really fit our process..."
Hypothesized Emotion: Frustrated
Desired Shift: Frustrated → CuriousIndustry: SaaS
Persona: Operations ManagerRelationship Stage: Mid-deal
Output (Expected Format)
The model returns a structured analysis:
- Emotion DetectedFrustrated and skeptical — evidenced by language suggesting repeated failed attempts.
- Emotion ValidationConfirms the hypothesized emotion “frustrated.”
- Desired Emotional ShiftFrom frustration to curiosity — opening the door for exploration and trust.
- Discovery Questions- “What would an ideal solution look like for your team if things actually worked this time?”
- “What’s been most discouraging about the tools you’ve tried?”
- “If we could rebuild from scratch, what would success feel like?”
- Coaching CommentaryThese questions acknowledge frustration while inviting agency and hope, helping the buyer emotionally transition from resistance to exploration.
Variations / Tips
- 🔁 For renewals: Focus on re-establishing trust and reducing fatigue.
- 💡 For first calls: Prioritize curiosity and empathy; avoid assumption-heavy questions.
- 🧠 Coaching use: Ask reps to guess emotions before revealing AI analysis to train intuition.
- 🎯 Emotional sequencing: Map how the buyer moved through emotional states across multiple calls.
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